THE PROBLEM.

When faced with removing language barriers in their communications materials, a government agency engaged Red Carrot to evolve communications materials from traditional government graphic designs to modern design.

THE SOLUTION.

Red Carrot provided the client with marketing and communication services to reach multilingual audiences in global markets and help remove language barriers in the dissemination of critical information.

Red Carrot’s design and creative support services included graphic design, art direction, technical writing and editing, illustration services, photography, website design and implementation, and marketing/media placement support. We developed digital and ‘print-ready’ communications collateral, including posters, brochures, fact sheets, and flyers, to reach international audiences visiting a local field office. These materials are ADA-compliant and available in multiple languages in field offices nationwide and online.

Our creative team followed our client’s brand guidelines and Section 508. Red Carrot reviewed all final web products for 508-compliance by inspecting the document thoroughly, ensuring the document structure provided a logistical reading order, specified text language, tagged page content, form fields with descriptions, figures with alternate text, and tables with headers.

“The contractor is customer-oriented. The contractor has been responsive to the needs of the government. For example, when the government has needed to shift project priorities, the contractor was able to adjust project timelines based on the government’s project requirements. Also, the contractor, on many occasions, has voluntarily shifted their schedules to accommodate the needs of the government, i.e. coming into the office on telework days, switching personnel for quicker support, researching corrective actions to best meet project requirements beyond basic deliverable, working with government project manager to problem solve major issue with projects completed by prior contractors.” Federal Government Customer